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How To Manage Negative Comments on your Blog
I need your advice. Someone has left a fairly negative comment on my blog. What should I do? Approve or Delete? The reason I ask is this. I want people to give their opinion and, even if it offends me...
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MadCap Review
MadCap has released a product – MadCap Feedback – that is new to me and looks like it has a nice set of features especially if you want to close the loop between technical writers/technical...
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9 Ways To Peer Review Technical Documents
I’ve always had mixed feelings about peer reviews. What they’re done right, we all learn but like Lesson Learned review can easily degenerate into bitching sessions if not managed correctly. Peer...
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